Effective date: 1/11/2025

This Privacy Policy explains how we collect, use, and protect your personal information when you visit this website or submit a booking/contact form. By using this site, you agree to the terms below.

1. Who We Are

This website is operated by an individual tour guide and marketing specialist (referred to as “we”, “us”, or “our”). Contact email: slaykovska@gmail.com

2. What Personal Data We Collect

We may collect the following information when you use a contact or booking form on this site:

• Full name
• Email address
• Tour details (preferred date, number of participants, location, etc.)
• Message or comments (optional)
• IP address (automatically collected for security)

We do not collect or store any payment information — all payments are processed securely via third-party providers (e.g. Stripe).

3. How We Use Your Data

Your personal data is used solely to:

• Respond to your inquiry or booking request
• Send you relevant tour or service information
• Provide customer support
• Carry out necessary administrative actions

We do not sell, rent, or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the basis of:

• Your consent — when you submit a form and agree to be contacted
• Contractual necessity — to process your request or booking
• Legitimate interest — for maintaining communication records and improving service

5. How We Store and Protect Your Data

Your data is stored in secure systems (e.g. protected email inboxes and form tools).
We use reasonable technical and organizational measures to keep your data safe from loss, misuse, or unauthorized access.

6. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Correct or update your data
• Request deletion of your data (“right to be forgotten”)
• Withdraw your consent at any time

To exercise your rights, please contact us at slaykovska@gmail.com

7. Cookies

This website may use cookies to enhance your browsing experience.
By continuing to use the site, you consent to the use of cookies.
You can disable cookies in your browser settings if you prefer.

8. Third-Party Links

This site may contain links to third-party platforms (e.g. Stripe, Instagram).
We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy as needed.
The latest version will always be available on this page.

10. Contact

If you have any questions about this Privacy Policy or your data, feel free to reach out:
📧 slaykovska@gmail.com